Last Updated: 01.01.2025
At Caravan Ventures Ltd., located in Port Coquitlam, BC, Canada, we are committed to protecting your personal information and ensuring your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or purchasing a vehicle from us, you agree to the practices described below.
We collect personal information necessary to process inquiries, complete purchases, manage delivery, and provide customer support.
Full name
Email address
Phone number
Home or delivery address
Identification details (only when required for documentation)
Payment details (processed securely by third-party providers)
Purchase history
Vehicle preferences
Delivery instructions
Import/export documentation for U.S. customers
When you visit our website, we may collect:
IP address
Browser and device type
Cookies and usage data
Pages visited and time spent on site
This data helps improve our website and user experience.
We collect information directly from:
Online contact forms
Email or phone communication
In-person visits
Purchase agreements
Delivery documentation
Website interaction (cookies, analytics)
We only collect information necessary for business operations.
We use personal information to:
Process purchases of motorhomes and caravans
Arrange delivery within Canada or the USA
Provide customer service and support
Communicate updates regarding your order
Confirm identity for documentation or cross-border processing
Improve website performance and user experience
Send promotional content (only if you opt in)
We never use or share your information for purposes not stated here without your consent.
We may share information only when necessary, such as with:
Delivery and transport companies
Payment-processing partners
Customs agents for U.S. exports/imports
RV inspection or repair specialists
Legal or regulatory authorities (if required)
Website hosting or IT service providers
We do not sell, rent, or trade personal information to third parties.
We use industry-standard measures to protect your information from loss, misuse, or unauthorized access. These measures include:
Encrypted payment processing
Secure servers and restricted access
Regular system monitoring
Data retention safeguards
Although we strive to protect your data, no online transmission is fully risk-free.
Our website may use cookies to:
Improve navigation and performance
Analyse site traffic
Remember your preferences
You may disable cookies in your browser, but some features may not function properly.
Under Canadian privacy laws, you have the right to:
Request access to the personal information we hold
Update or correct inaccurate information
Withdraw consent to marketing communications
To make a request, contact us using the information at the end of this policy.
We may need to verify your identity before processing your request.
If you are located in the United States, some information may be shared with:
U.S. customs agencies
Transport companies
Relevant administrative bodies
Only information necessary to complete your transaction will be shared.
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
We recommend reviewing the privacy policies of any linked websites before providing personal information.
We may update this Privacy Policy from time to time to reflect business changes or legal requirements.
The updated version will always be posted on our website with the new effective date.
For questions about this Privacy Policy or to request information access, please contact:
Caravan Ventures Ltd.
📍 Port Coquitlam, BC, Canada
📧 contact@caravanventures.shop
📞 +1 778 651 3631